Refund policy

Returns are accepted within the EU due to European Union laws that are applicable to our store. This does not apply to final sale items, such as pre-order items, as these are ordered directly for the customer and cost us a lot more than they are worth to have such items cancelled or returned to us. 

Returns are not currently accepted elsewhere unless there is an issue or damage to the order. We can only accept issues/damage with proof via an unboxing video as you open your order. If there are any major issues with the order, and we have seen your recorded order, we will offer refunds, exchanges, or we will do our best to ship out any missing items if this is the issue. Thank you.